Contact Hemisphere Freight Services

Direct communication with accredited UK freight forwarding specialists, customs compliance brokers, and port-centric bonded warehousing managers.

Strategic Facilities

Direct Contact for UK Operational Hubs

Connect directly with our port-adjacent facilities and air cargo terminals across the United Kingdom. Our specialist teams handle high-volume import devanning, bonded storage, time-critical air freight, and transcontinental haulage.

Global Headquarters

Ipswich HQ & Bonded Logistics Center

Hemisphere House, 53-65 White House Road, Ipswich, Suffolk, IP1 5PB, United Kingdom

110,000 sq ft fully bonded, BRCGS AA+, Organic, and TAPA certified logistics hub managing ocean freight, European transit, customs declarations, and project engineering.

+44 (0)1473 550800
Port-Centric 3PL

Port One Logistics Park

Unit 5, Ridgeway, Great Blakenham, Ipswich, Suffolk, IP6 0FR, United Kingdom

Directly situated off the A14 in the Freeport East zone. Carbon-neutral 3PL fulfilment and container devanning adjacent to the Port of Felixstowe with high-bay racked storage.

+44 (0)1473 935630
Ocean Terminal

Felixstowe Port Operations

Port of Felixstowe, Suffolk, IP11 3SY, United Kingdom

60,000 sq ft bonded and ETSF facility situated on Britain’s premier container port. Specialised in rapid import container devanning, cargo transfer, and nationwide container haulage.

+44 (0)1473 550800
IATA Air Cargo Hub

London Heathrow Operations

Units 3 & 4, Trident Industrial Estate, Blackthorne Road, Colnbrook, Slough, SL3 0AX, United Kingdom

Secured air freight station directly servicing LHR Cargo Village. IATA-endorsed chartering, consolidated imports, dangerous goods management, and priority e-commerce delivery.

+44 (0)1753 257964
Northern Gateway

Liverpool & Transatlantic Desk

5 Paxton Place, West Pimbo, Skelmersdale, Lancashire, WN8 9QH, United Kingdom

Strategic gateway serving the Port of Liverpool and the Liverpool2 (L2) deep-water terminal. Serving North American shipping lanes and northern UK commercial networks.

+44 (0)1695 768759
Engineering & Export

Westbank Terminal & Export Packing

Port of Ipswich, West Bank Terminal, Wherstead Road, Ipswich, IP2 8LY, United Kingdom

Specialist industrial engineering base for heavy machinery packing, ISPM 15 bespoke wooden case making, breakbulk consolidation, and project forwarding.

+44 (0)1473 550800
Service Desks

Dedicated Departments for Global Traders

Reach specialised operations divisions directly. Each operational department is staffed by certified supply chain professionals with decades of hands-on technical competence.

Ocean Freight Desk

FCL container allocation, LCL consolidation schedules, carrier space protection, and vessel tracking across transpacific and European trades.

Air Cargo Desk

Time-critical routing, temperature-controlled pharma transport, dangerous goods classification, and dedicated aircraft charters.

Customs Clearance Desk

HMRC CDS declarations, tariff classification assistance, duty suspension in bond, preference validation, and post-Brexit trade protocols.

Warehousing & 3PL Desk

Port-centric devanning, palletised storage, B2B carton picking, e-commerce direct fulfilment, and inventory API synchronization.

Service Reliability

Our Operational Commitments to Overseas Clients

Global trade requires certainty. Here is how Hemisphere eliminates friction from international procurement and distribution workflows.

Transparent Quoting SLA

Standard multimodal freight and customs quotes delivered within 24 business hours, providing complete cost-breakdowns without hidden destination surcharges.

Regulatory Compliance First

Strict auditing across all documentation to ensure precise EORI declarations, correct HS code assignments, and fully compliant duty deferment processing.

Dedicated Account Handlers

One named single point of contact who manages your consignment from purchase order placement through to UK delivery, removing subcontractor silos.

Trade Queries

Frequently Asked Inquiries

Essential guidance for international manufacturers, exporters, and procurement leaders partnering with Hemisphere.

What details are needed to arrange an urgent freight forwarding quotation?

To provide an accurate and binding landed-cost proposal, please supply the origin and destination addresses, agreed Incoterm, cargo ready date, commercial invoice or product description, total gross weight, cubic volume (CBM), and packaging dimensions.

Can Hemisphere act as our direct UK customs clearance agent?

Yes. We hold direct electronic links to HMRC’s Customs Declaration Service (CDS) and all primary UK ocean ports and air hubs. We act for overseas sellers under appropriate representation, ensuring duty deferment, VAT compliance, and sanitary checks are completed without demurrage penalties.

How does port-centric warehousing lower inland UK haulage costs?

Storing inventory at our facilities immediately adjacent to the Port of Felixstowe and the Port of Ipswich eliminates long-distance heavy container haulage. Goods are devanned into our bonded warehouses locally, and only palletised orders are dispatched onward when sold.

Do you handle out-of-gauge heavy machinery and breakbulk shipments?

Yes. Our Westbank terminal facility at the Port of Ipswich is equipped with heavy-lift cranes, industrial case-making workshops, and experienced project coordinators who organise route surveys, police escorts, and bespoke vessel charters.

Connect with a Dedicated UK Logistics Specialist

Whether you require spot rate availability, long-term 3PL bonded storage, or comprehensive customs consultancy, our operations desk is ready to assist your business.