Can Hemisphere move my goods from Asia, the Americas or the Middle East into the UK?

Yes. Hemisphere manages ocean, air and road freight from origin to final UK or European destination, using its global agent network and its own UK facilities at Felixstowe, the Port of Ipswich, London Heathrow and Liverpool. One team coordinates collection, export formalities, main-leg transport, UK customs clearance, storage and delivery.

Should I ship FCL or LCL?

Full Container Load (FCL) is usually more cost-efficient once your cargo fills roughly 13 to 15 cubic metres or more, and it reduces handling. Less than Container Load (LCL) suits smaller or irregular volumes, as you only pay for the space you use. Hemisphere reviews your volumes, weight, commodity and delivery deadline before recommending the most suitable option.

Do you handle UK customs clearance for overseas suppliers and buyers?

Yes. Hemisphere's in-house customs team prepares and submits import and export declarations, advises on commodity codes, EORI requirements, duty and VAT, preferential origin under UK trade agreements, and documentation for controlled or regulated goods.

How can a bonded warehouse help my cash flow?

In a bonded warehouse, import duty and VAT are suspended until goods are released into free circulation in the UK. You can store goods, release them in smaller batches as demand requires, or re-export them without paying UK import duty, which improves cash flow for high-value or slow-moving stock.

Can you ship oversized, heavy or dangerous goods?

Yes. Hemisphere's project logistics and abnormal loads teams plan out-of-gauge and heavy-lift movements, including route surveys, permits and escorts, while trained staff handle the classification, packing and documentation required for dangerous goods by sea, air and road.

What information do you need to plan my shipment?

To plan your shipment accurately, share the commodity description and commodity code if known, the number of packages, weights and dimensions, origin and destination addresses, the Incoterms agreed with your trading partner, the cargo ready date and any special requirements such as temperature control, hazardous classification or insurance.

Our Main Service

✈️

1. Comprehensive Transport

International express, Air freight, Truck transport, Sea shipping and Railway transport. (DDU/DDP/FCL/LCL......)

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2. FBA Delivery

FBA Door to Door Delivery Service from China to USA / Europe / Australia / other......

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3. Express Partnerships

Express service (DHL, UPS, FedEx, TNT, EMS, USPS, DPD, GLS, Aramex......)

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4. Optimized Logistics

Offer optimum logistics solution based on clients' request (One-on-one communication, customized exclusive solutions)

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5. Cargo Consolidation

Consolidate cargo from various manufacturers at origin, prepare one set of customs & shipping documents

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6. Customs Clearance

Customs Declaration at origin and destination, prepare export & import documents

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7. Value-Added Services

Free warehousing, labeling, changing boxes, quality inspection, taking pictures and videos

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8. Packaging Solutions

We can provide packaging services if needed. We have cartons, bags, pallets, wooden cartons and other ways.

Logistics Transport Time

Channel	America	Europe	Japan	Canada	Australia	Other
FBA	DDP 5-6 days	DDP 6-7 days	DDP 4-5 days	DDP 6-7 days	5-6 days	Please contact us
Express	2-3 days	2-3 days	2-3 days	3-4 days	2-3 days	4-5 days
Sea Freight	DDP 18-22 days	DDP 20-25 days	DDP 5-7 days	DDP 18-25 days	Port to port or shipping and delivery
Air Freight	Airline: EK, AA, PO, CA, HU, NH, EY, TK, OZ, CZ, CX, BY and so on, airport to airport or airport plus delivery

Workflow

Why Choose Us

📌 About Us

Shenzhen FLY Logistics was established in 2014. Over the past decade, we have established direct partnerships with major airlines, the four major express delivery companies, and shipping companies. Our delivery accuracy rate exceeds 95% year-round, ensuring safety and stability, with a loss rate of less than 0.02% and a zero cargo detention rate.

🌐 Global Warehouse Network

We have over 200,000 square feet of overseas warehouse space in the United States, the United Kingdom, and Canada.

🗺️ Service Coverage

Our channel advantages include air/sea FOB/DDU/DDP services for the United States, the United Kingdom, Canada, Australia, the Middle East, and Europe. We also offer overseas warehousing, returns, and drop shipping.

👥 Customer Base

We serve over 600,000 domestic and international sellers of all sizes.

⭐ Commitment to Excellence

With extensive logistics expertise, comprehensive management mechanisms, and a customer-centric approach, we are committed to ensuring the safety, reliability, and timeliness of our customers' international logistics operations.

💻 Technology Support

Our proprietary ERP logistics system provides complete visibility from pickup to receipt and can be integrated with various management and e-commerce ERP systems, making international logistics simple and standardized.

Main Service

GET SHIPPING COST

Frequently Asked Questions

❓ 1. Q: My shipment is constantly being inspected or stuck at customs. How do you ensure smooth customs clearance?

A: We are specialized in DDU/DDP customs clearance. We have many years of experience in customs clearance in major markets like Europe, America, Australia, and Canada. We utilize compliant declaration processes and are supported by a local professional team. This significantly reduces the risk of inspections and ensures smooth customs clearance for your shipment.

❓ 2. Q: What if my shipment seems to have "disappeared" due to inadequate logistics information updates?

A: Our proprietary ERP system provides comprehensive, visual tracking. From door-to-door pickup to overseas warehouse warehousing and final delivery, every step is tracked with status updates and milestones. You can track your shipment in real time to prevent it from becoming "lost."

❓ 3. Q: I'm having trouble with returns or label changes. Can you handle this?

A: Yes! We have our own overseas warehouses in the US, UK, and Canada, offering professional after-sales services such as returns, exchanges, label changes, and repackaging. We can help you efficiently handle any issues with your overseas orders and reduce your operational burden.

❓ 4. Q: I need to consolidate goods from different suppliers and ship them to an overseas warehouse. Can you help?

A: No problem. We offer one-stop services, including domestic pickup from multiple locations, centralized warehousing, and consolidated packaging. We can help you optimize your logistics processes, reduce head-end costs, and achieve less-than-truckload (LTL) shipments.

❓ 5. Q: Besides transportation, can you also help me reduce costs and improve efficiency?

A: Yes. Our proprietary ERP system seamlessly integrates with your e-commerce platform or management software, automatically synchronizing order, logistics, and warehousing data for one-click processing. This significantly improves your supply chain management efficiency and significantly reduces labor and time costs.

❓ 6. Q: Where are your overseas warehouses located? What services do you provide?

A: We have self-operated overseas warehouses in the US, UK, and Canada, totaling over 200,000 square feet. We provide one-stop services, including warehousing, drop shipping (B2C fulfillment), returns and exchanges, and labeling and relabeling.

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